IntellectualProperty Protection

Intellectual Property Protection Policy

Effective date: September 25, 2026
Last updated: September 25, 2026

IncomeOn.com (the "Platform") respects intellectual property rights and is committed to keeping counterfeit and infringing products off our marketplace. This Intellectual Property Protection Policy explains how rights owners can report infringement, how suppliers can respond, and what actions IncomeOn takes against infringers. It forms part of the IncomeOn Terms of Use and should be read together with our Legal Notice and Product Listing Policy.

1. Our Commitment

IncomeOn works to protect the rights of brand owners, creators and inventors while giving suppliers a fair process. We:

• prohibit the listing and sale of counterfeit, pirated and infringing products;
• provide a simple complaint process for rights owners;
• give accused suppliers the chance to respond with evidence;
• take firm action against repeat and serious infringers;
• cooperate with rights owners and law-enforcement authorities where required by law.

2. Types of Intellectual Property Covered

This Policy covers the following rights, as recognised in Pakistan and other relevant jurisdictions:

2.1 Trademarks. Registered brand names, logos, slogans and other marks that identify the source of goods or services.

2.2 Copyright. Original works such as product photographs, videos, text descriptions, artwork, software, packaging designs, books and music.

2.3 Patents. Inventions, including utility patents and design patents, that are protected by a granted patent.

2.4 Industrial designs. The registered shape, configuration, pattern or ornamentation of a product.

2.5 Other rights. Trade dress, geographical indications and other rights recognised by applicable law.

3. What Counts as Infringement

Examples of infringing activity on the Platform include:

• selling counterfeit goods that carry another party's trademark without authorisation;
• using a brand name or logo in a listing title, description or image without permission;
• describing a product as a "replica", "copy", "1:1", "AAA quality", "inspired by" or "same as" a branded product;
• blurring, covering or partially hiding a brand logo to suggest the product is genuine;
• using photographs, videos or text copied from another seller or website without permission;
• selling pirated software, films, music, books or other copyrighted content;
• selling products that copy a patented invention or registered design;
• using another party's brand in a company name, storefront name or domain name.

4. Rights Owner Registration

Rights owners, or their authorised agents, may register with IncomeOn's IP protection programme to speed up future complaints. To register, email support@incomeon.com with the subject line "IP Rights Owner Registration" and provide:

1. The rights owner's name, company details, address and contact information.
2. A copy of a valid business registration or identity document.
3. Copies of the relevant IP registration certificates (trademark, patent or design), or proof of copyright ownership.
4. If you are an agent, a signed letter of authorisation from the rights owner.

Once your rights are verified, you can file complaints without resubmitting ownership documents each time.

5. How to File an Infringement Complaint

Rights owners and authorised agents can file a complaint by emailing support@incomeon.com with the subject line "IP Infringement Complaint". Each complaint must include:

1. Your full name, company name, postal address, telephone number and email address.
2. The type of IP right concerned (trademark, copyright, patent or design) and its registration number and jurisdiction, where applicable.
3. Proof that you own the right or are authorised to act for the owner.
4. The exact URL(s) or listing ID(s) of each allegedly infringing listing.
5. A clear explanation of how each listing infringes your right. For patents, include a comparison of the product with the patent claims. For copyright, include a link to or copy of the original work.
6. A statement that you believe in good faith that the use is not authorised by the rights owner, its agent or the law.
7. A statement that the information in your complaint is accurate and true.
8. Your physical or electronic signature.

Processing time: IncomeOn aims to review complete complaints within 3 to 5 business days. Incomplete complaints will be returned with a request for the missing information.

6. What Happens After a Complaint

1. Review. IncomeOn checks that the complaint is complete and valid.
2. Action on listings. If the complaint is valid, we may remove or hide the reported listings.
3. Notice to the supplier. We notify the supplier of the complaint and share the rights owner's contact details and the reasons given, so the supplier can respond.
4. Supplier response. The supplier may submit a counter-notice (see Section 7).
5. Final decision. IncomeOn reviews both sides and decides whether the listings stay removed or are restored.

IncomeOn is not a court and cannot decide legal ownership of IP rights. Where a dispute cannot be resolved through this process, the parties may pursue their rights through the courts or other legal channels.

7. Supplier Counter-Notice

If your listing was removed and you believe it does not infringe, you may submit a counter-notice within 3 business days of receiving our notification. Email support@incomeon.com with the subject line "IP Counter-Notice" and include:

1. Your account ID, company name and contact details.
2. The listing ID(s) that were removed.
3. Evidence supporting your position. Examples include purchase invoices from the brand owner or authorised distributor, a letter of authorisation, your own IP registration certificates, or proof that the product does not fall within the scope of the right.
4. A statement that you believe in good faith that the listing was removed by mistake or misidentification.
5. Your signature.

IncomeOn may forward your counter-notice to the rights owner. If the evidence is sufficient, we may restore the listings. If the rights owner starts legal proceedings, we may keep the listings removed until the matter is resolved.

8. Penalties for Infringement

IncomeOn applies penalties based on the type, seriousness and frequency of infringement:

9. Repeat Infringer Policy

IncomeOn keeps a record of valid complaints against each account. Suppliers who receive repeated valid complaints within a 12-month period will face increasing penalties. Suppliers may have their accounts permanently terminated after three valid serious complaints, or after one severe infringement. Terminated suppliers may not open new accounts on the Platform.

10. False or Abusive Complaints

Complaints must be made in good faith. IncomeOn may reject complaints and restrict access to the complaint process if a party:

• files complaints without valid rights;
• submits false, forged or misleading documents;
• uses complaints to harm competitors or for other improper purposes.

A party who knowingly submits a false complaint may be liable for damages to the affected supplier.

11. Proactive Protection

In addition to responding to complaints, IncomeOn may:

• use automated tools and manual review to detect listings that may infringe;
• block restricted brand keywords in listing titles;
• require suppliers of branded goods to provide proof of authorisation before listing;
• remove infringing listings without a complaint where the infringement is clear.

12. Tips for Suppliers

To avoid IP issues:

• Only sell branded products you have bought from the brand owner or an authorised distributor, and keep your invoices.
• Use your own product photographs and write your own descriptions.
• Do not mention other brands in your titles, keywords or images.
• Register your own brand and designs to protect your products.
• Check trademark and patent databases before developing or listing new products.

13. Changes to This Policy

IncomeOn may update this Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Platform after changes are posted means you accept the revised Policy.

14. Contact Us

• Customer Support (IP complaints, counter-notices, rights owner registration): support@incomeon.com
• Sales (brand partnerships and authorised distributor programme): sales@incomeon.com
• General Information: info@incomeon.com

Website: www.incomeon.com
Operator: Get Technologies